Sales professionals get paid and measured on the products and services they … [Read more...]
Tag: Customer Experience
Is Your Customer Buying What You Are Selling?
The Death Of Selling---Deja Vu All Over Again Posted on December, 2010
"Tis the season to be talking about the "Death Of Sales." which I'll shamelessly … [Read more...]
Little Things Count! Posted on December, 2010
As I was hanging up on a call with a new prospect today, the prospect said … [Read more...]
Is Differentiation Overrated? What About Being Just Good Enough? Posted on December, 2010
A week ago, I wrote a post,"'Me Too,' Is Not A Value Propsition!" With this … [Read more...]
....is Lead Generation of interest to your company? Posted on December, 2010
Everyday, at least one copy of the following email arrives in my junk mail … [Read more...]
The Future Of Selling -- It's Social Posted on December, 2010
In April, OgilvyOne announced their World's Greatest Salesperson contest. I … [Read more...]
Great Product, Lousy Service, No Sale! Posted on November, 2010
Usually, I try to minimize my whining about poor sales and customer service … [Read more...]
Bad Decisions--We Hate Them Posted on October, 2010
"The customer just made a bad decision!" I hear this all the time from … [Read more...]
Pssst.....Isn't It All Really About Self Interest? Posted on September, 2010
We seemed embarrassed to admit it, or we are trained not to say this, but … [Read more...]
How Important Are "Techniques" To Sales? Posted on August, 2010
The other day, I wrote a piece, What Are The 3 Characteristics That Set Great … [Read more...]
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