I've been writing a several posts about social technologies and social selling … [Read more...]
Tag: Customer Experience
Hanging Out Where Our Customers Hang Out
"Hiding" Behind Social Selling Posted on June, 2013
The post, "What's All This About Social Selling," provoked a lot of reaction. … [Read more...]
What's All This About Social Selling? Posted on June, 2013
There's a lot of talk about social selling. When you peel it back, it's a lot … [Read more...]
We Misunderstand Lean---But It Is So Important! Posted on May, 2013
I was having a conversation about the "state of sales" with some colleagues … [Read more...]
Sales Role Agility Posted on May, 2013
It's human nature to categorize things and people. It enables us to build … [Read more...]
DumbingThings Down Versus Radical Simplification Posted on May, 2013
I'm a great advocate of Radical Simplification. Our worlds are too complex, we … [Read more...]
Buying Is A High Risk Job! Posted on May, 2013
In my post, "Solving Our Problems," Tim Foster reminded me of something the … [Read more...]
Seeing Things Differently, Seeing Different Things Posted on May, 2013
What do you see in this picture? It's a very famous--some people see an old … [Read more...]
Try Selling Sand Posted on May, 2013
As much as sales people try to sell solutions or sell value, too often they fall … [Read more...]
Questions We're Afraid To Ask Posted on May, 2013
We all have them, Questions We're Afraid To Ask. They're obvious, but we're … [Read more...]
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