As sales people, our focus is to convince the customer to buy our solution. We … [Read more...]
Deciding What To Buy Is Often The Easiest Part
Customers Lie, And They Are Stupid Too! Posted on February, 2014
There are not many things that cause me to come unglued. But there are two that … [Read more...]
Automation And Customer Intimacy Posted on February, 2014
Some years ago, there was a lot of discussion about Customer Intimacy-----no, … [Read more...]
Your Call Is Important To Us..... Posted on February, 2014
I'm a current customer. I want to buy something from you, it will increase the … [Read more...]
Please Do Your Homework Before Contacting Me! Posted on January, 2014
As sales professionals looking for new business, it's critical that we … [Read more...]
How Do You Differentiate Yourself? Posted on January, 2014
Data shows 53% of customer loyalty is a result of their personal experiences in … [Read more...]
Trust, Deception, LinkedIn Posted on January, 2014
I guess it's the new standard. Great tools end up being subverted for … [Read more...]
Sitting With The Problem Posted on December, 2013
Often, both we and our customers seem to rush through the buying process. … [Read more...]
Reputation Management And Social Media Posted on December, 2013
I always hate starting a post with an apology or disclaimer, but I must. I'm … [Read more...]
What Value Have You Created This Year? Posted on December, 2013
It's December, we're all caught up in a frenzy of activity---closing those … [Read more...]
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