Customer Experience Archives - Page 67 of 101

Tag: Customer Experience

Automation And Customer Intimacy
Posted on February, 2014

Some years ago, there was a lot of discussion about Customer Intimacy-----no, … [Read more...]

I'm a current customer. I want to buy something from you, it will increase the … [Read more...]

As sales professionals looking for new business, it's critical that we … [Read more...]

January 26, 2014 by David Brock 1 Comment

Data shows 53% of customer loyalty is a result of their personal experiences in … [Read more...]

I guess it's the new standard. Great tools end up being subverted for … [Read more...]

December 17, 2013 by David Brock 3 Comments

Often, both we and our customers seem to rush through the buying process. … [Read more...]

I always hate starting a post with an apology or disclaimer, but I must. I'm … [Read more...]

It's December, we're all caught up in a frenzy of activity---closing those … [Read more...]

November 27, 2013 by David Brock 9 Comments

Depending on the research you look at, "No Decision Made" has a huge impact on … [Read more...]

November 25, 2013 by David Brock 1 Comment

I spend a lot of time talking about sales managers, executives, and sales … [Read more...]