Customer Experience Archives - Page 13 of 101

Tag: Customer Experience

"Selling Would Be So Great If It Weren't For Those Friggin Customers!"
Posted on September, 2022

I'm stunned by how many sellers hate their customers! Sit and talk with a group … [Read more...]

September 29, 2022 by David Brock 1 Comment

Continuing my series on selling skills we thought we knew but really don't … [Read more...]

We are driven to grow, to drive much higher levels of revenue and attainment. … [Read more...]

September 27, 2022 by David Brock 1 Comment

Imagine, you are sitting at an airport, on a plane, perhaps in a Starbucks, or … [Read more...]

I've seen a series of posts offering tricks and techniques to eliminating … [Read more...]

I read a fascinating study from GTM Partners. One of the observations was, … [Read more...]

I wrote about how our organizations are sets of interrelated/interdependent … [Read more...]

September 11, 2022 by David Brock 1 Comment

I've been writing a series on the importance of systems thinking in buying and … [Read more...]

September 1, 2022 by David Brock 2 Comments

Today, I had the pleasure of working with the students of Howard Dover's UTD … [Read more...]

I participate in lots of sales calls. Sometimes observing what's going on, … [Read more...]