Too often, when we look at high performance organizations or sellers, we tend to … [Read more...]
Tag: Customer Experience
"It's The Way We Put It Together, That Sets Us Apart"
Ask Us (Almost) Anything! Posted on October, 2022
I'm excited to announce a new LiveStream series! Aaron Evans and I are … [Read more...]
Problem Solvers Or Problem Responders? Posted on October, 2022
One of the great joys of working with sellers and leaders is that, generally, we … [Read more...]
Are Your Customers Doing Their Homework? Posted on October, 2022
Hank Barnes' research on buyer remorse (and other things) is some of the most … [Read more...]
Isn't It All About The Buying Process? Posted on October, 2022
Yesterday, I published a rather long article on the Selling Process. It's part … [Read more...]
"Selling Would Be So Great If It Weren't For Those Friggin Customers!" Posted on September, 2022
I'm stunned by how many sellers hate their customers! Sit and talk with a group … [Read more...]
Discovery, It Isn't All About Us Posted on September, 2022
Continuing my series on selling skills we thought we knew but really don't … [Read more...]
Do More, Do Better, Do Differently.... Posted on September, 2022
We are driven to grow, to drive much higher levels of revenue and attainment. … [Read more...]
Having Sales Conversations..... Posted on September, 2022
Imagine, you are sitting at an airport, on a plane, perhaps in a Starbucks, or … [Read more...]
Do We Want To Eliminate Objections Posted on September, 2022
I've seen a series of posts offering tricks and techniques to eliminating … [Read more...]
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