Every organization has (or should have) a process for "managing" customer … [Read more...]
Tag: Communicating
Customer Experience, "Being Managed Or Handled"
Avoiding Simple Posted on March, 2013
It seems to be part of human nature to make things more complicated than they … [Read more...]
Love The Insight, I'll Write A RFP! Posted on March, 2013
The good news, we've engaged our customers with stunning insights. You've … [Read more...]
Social Media Versus The Traditionalists Posted on February, 2013
I was reading a very good post at OpenView Labs site, Can Social Prospecting … [Read more...]
Do You Have Enough Confidence To Listen To Your Customer? Posted on February, 2013
I think too many sales people lack confidence! Listen to them on sales calls, … [Read more...]
Social Business Is Not About Technology! Posted on February, 2013
It's hard not to be drawn into a conversation about Social Business. Everyone … [Read more...]
You Have To REALLY Care! Posted on February, 2013
Last night, I had dinner with a great team of executives. The conversation went … [Read more...]
What Questions Are You Asking Your People? Posted on February, 2013
Sales managers have a great deal of influence on the behavior of their people … [Read more...]
"The Secret Sauce To Sales Enablement......" Posted on February, 2013
I recently read a quite interesting blog post entitled, "The Secret Sauce To … [Read more...]
Marketing And Sales--Nimbleness, Agility, Flexibility Posted on February, 2013
My post, Marketing Displaces Sales, created a lot of comments and discussion. … [Read more...]
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