I took my car in to be serviced the other day. The dealership has done a … [Read more...]
How To Ruin A Great Customer Experience
Marketing And Sales Alignment Or Integration? Posted on October, 2014
I'm fascinated about a lot of the discussion about marketing and sales … [Read more...]
"Dear Occupant Or Current Resident...." More Horrible Prospecting Posted on October, 2014
I've decided to write a periodic series about bad prospecting letters. Every … [Read more...]
"I Have To Speak To You In Bullet Points......." Posted on October, 2014
Understanding our customers' behavioral styles is critical to our effectiveness … [Read more...]
Why, How, Who, When, And What Posted on October, 2014
There's a huge difference between what our customers go through to buy and what … [Read more...]
Sales Managers Only Have One Real Goal! Posted on October, 2014
There's a lot of stuff written about what sales managers have to do and their … [Read more...]
The Perfect Prospecting Letter (???) Posted on October, 2014
I receive lots of requests from sales and marketing experts to promote things … [Read more...]
354 Sales Conversations In Just A Week! Posted on September, 2014
I was astounded to read an article from a very enthusiastic sales person. He … [Read more...]
Lead Gen, Marketing, Nurturing And Other Musings Posted on September, 2014
The other day, I wrote, Just Because I Downloaded Your eBook. I was surprised … [Read more...]
Relationships Are Rooted In Action Posted on September, 2014
Relationships are important in selling. However, I think too many are have the … [Read more...]
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