Ever since I started selling--you know back in the old days when phones were … [Read more...]
Tag: Change
Is The "Buyer Journey" Even A Thing Anymore?
"There's Room For Humanity In Business..." Posted on November, 2023
One of my favorite things to do on Friday mornings is to listen to Matt Heinz … [Read more...]
Meeting People Where They Are... Posted on October, 2023
Read anything on leadership, coaching, social change, human interaction, and a … [Read more...]
We Need To Think About Retention Differently! Posted on October, 2023
We all know customer retention is important. Creating great customer … [Read more...]
Selling Possibility Posted on October, 2023
My friend, Hank Barnes, is rethinking the buying process with a fascinating … [Read more...]
Human Interaction Is Not Designed For Efficiency Posted on September, 2023
As sellers, we are obsessed with efficiency. It's no surprise, we have more … [Read more...]
What Business Problem Is Your Customer Solving? How Do They Solve It? Posted on September, 2023
What business problem is your customer solving? Hopefully, it's the problem you … [Read more...]
The Pipeline Generation Problem... Posted on September, 2023
Building and maintaining robust/healthy pipelines is a problem with most … [Read more...]
The Inefficiency Of Human Interaction Posted on August, 2023
Human interaction is remarkably inefficient. It's downright sloppy. We come … [Read more...]
Buying Is Messy! Posted on August, 2023
Complex B2B change and buying processes are messy---and they are getting … [Read more...]
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