Category: Leadership

They Aren't The Enemy, They're Our Customers!
Posted on October, 2012

October 30, 2012 by David Brock 1 Comment

We all know the saying, "Things would be great if it weren't for those damned … [Read more...]

Unfortunately, too often the people in organizations are treated as … [Read more...]

September 29, 2012 by David Brock 4 Comments

A False Positive is a term used in medicine. Imagine some sort of test that … [Read more...]

September 27, 2012 by David Brock 5 Comments

Prepare yourself for a rant, it's been one of those mornings! As a preface, I'm … [Read more...]

September 26, 2012 by David Brock 3 Comments

Yeah, I know, I know. Many readers will react to this title with responses … [Read more...]

September 4, 2012 by David Brock 2 Comments

We are all busy. We start our days already with too much on our plates. Turn … [Read more...]

Recently, I was doing some reviews with a sales team. We were talking about … [Read more...]

As sales professionals, we're supposed to be great at building relationships … [Read more...]

I'm tough on sales, marketing, and business professionals. I have high … [Read more...]

One of the key goals of customer centric organizations is "Getting Close To The … [Read more...]