Every week I sit in reviews of all types. It may be a corporation or start-up's … [Read more...]
Category: Leadership
Proving That Math Works
The Customer Is A Real Person, Not An Abstraction! Posted on April, 2014
Recently, I wrote, "Solve The Damn Problem!" It's generated a lot of … [Read more...]
It's Never "Just A Matter Of Training." Posted on April, 2014
I was speaking to a friend the other day. He's VP of Sales Enablement for a … [Read more...]
Setting Expectations Posted on March, 2014
I'm encamped in our local Starbucks, busy with my morning series of conference … [Read more...]
Stop Giving Customers Choices! Posted on March, 2014
Henry Ford was rumored to have said, "The customer is welcome to buy a car in … [Read more...]
Reality (Sometimes) Sucks! Posted on March, 2014
Try as we might, sometimes we just can't make our goals or commitments. … [Read more...]
We're All Going To Mess Up Posted on March, 2014
Try as we might to do things right, we're all going to mess up every once in a … [Read more...]
Do You Really Understand Your Numbers? Posted on February, 2014
As sales people and managers, we are often obsessed with the "numbers." There … [Read more...]
You're Fired!! Posted on February, 2014
Matt Heinz wrote a terrific piece, How To Fire Someone With Dignity, Grace, And … [Read more...]
Pipeline Games Posted on February, 2014
I'm always amused by the games that go on as managers conduct pipeline and … [Read more...]
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