Category: Leadership

What's Your "Net Promoter Score?"
Posted on November, 2018

November 2, 2018 by David Brock 1 Comment

The "Net Promoter Score," has been around for a long time. In 2003, Fred … [Read more...]

A sales manager was whining to me, "My sales people don't do what I tell them to … [Read more...]

October 30, 2018 by David Brock 1 Comment

Over the last several weeks, I've seen a similar issue with 4 different … [Read more...]

Activity metrics are receiving lots of attention. Activity metrics can be very … [Read more...]

I've been working with sales professionals (and unprofessionals) for more years … [Read more...]

Ask any sales manager or executive their number one challenge in the future, … [Read more...]

Last week, I was sitting in the Gartner Sales and Marketing Conference. If … [Read more...]

I have to admit being consumed with CSO Insights latest Sales Performance … [Read more...]

Too often, as I work with organizations, teams, and individual, I find people … [Read more...]

September 26, 2018 by David Brock 5 Comments

I'm a huge fan of the research done by the folks at CSO Insights. They are very … [Read more...]