It was a dark and dreary night, suddenly the phone rang......... Actually, it … [Read more...]
Tag: Trust
References And Doing Your Homework
Your Customers Know What You Value, Do You? Posted on February, 2011
My friend, Wally Bock, wrote an interesting newsletter last week on Bear … [Read more...]
The Illusion Of Control Posted on February, 2011
Let me confess, I'm a contol freak. It bothers me to think that "being in … [Read more...]
Do You Trust Yourself And Your People Enough To Let Go? Posted on January, 2011
I hear from sales people all over, "My manager won't let go!" "She's micro … [Read more...]
Value Is A Mystery Posted on December, 2010
I have to thank Mike Wilkinson of Axia Value Solutions for this idea, but when … [Read more...]
Little Things Count! Posted on December, 2010
As I was hanging up on a call with a new prospect today, the prospect said … [Read more...]
Initial Thoughts On Coaching Approaches Posted on November, 2010
There are lots of ways to coach, in this and the next few posts I'll talk about … [Read more...]
Coaching And Being Coached Posted on November, 2010
The whole topic of coaching stirs up a lot of controversy and misunderstanding. … [Read more...]
Is Social Media Really Anti-Social? Posted on October, 2010
I was having a conversation with my friend, Gary Hart , no not that one—the … [Read more...]
Bad Decisions--We Hate Them Posted on October, 2010
"The customer just made a bad decision!" I hear this all the time from … [Read more...]
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