I've been involved in a number of conversations about questions recently. … [Read more...]
Tag: Communicating
Questions, Questions, What Are The Right Questions?
What Happened To Common Sense? Posted on July, 2011
I was talking to a customer today--not one of mine--possibly one of yours. We … [Read more...]
The Customer Service Call Posted on July, 2011
Perhaps I'm a little grumpy, anxious to get an early start to the weekend, but I … [Read more...]
"We Want To Be Your Partner!" Another Closing Technique? Posted on June, 2011
Partnering has been in vogue for the past few years. It seems as though every … [Read more...]
Sales As A Special Case Of Project Management Posted on June, 2011
It seems all professions have their own languages, short hand, and ways of … [Read more...]
Sales Training--Sustained Performance Or The Sugar High? Posted on June, 2011
Every year, US companies invest $4-6 Billion in training (From a person who … [Read more...]
We All Make Mistakes, It's How We Recover That Makes The Difference Posted on June, 2011
My last post, Even The Biggest And Best Get It Terribly Wrong, was about how … [Read more...]
Mistakes New Managers Make Posted on June, 2011
Transitioning from the role of individual contributor to a freshly minted New … [Read more...]
The First 90 Days--Critical To Management Success Posted on June, 2011
The first 90 days in any job is critical to your success. What you accomplish … [Read more...]
Primer For The Newly Appointed Sales Manager Posted on May, 2011
There's an interesting phenomena that happens with too many newly appointed … [Read more...]
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