The phone rings. I pick it up, it's a sales person from a supplier of Sales … [Read more...]
Category: Transformation
Shoemaker's Children??
Who Is The Beneficiary Of Sales And Marketing Automation? Posted on November, 2011
I had the privilege of participating in a fantastic roundtable at Focus.com … [Read more...]
Working On Trust Posted on November, 2011
Trust is the cornerstone in developing healthy relationships,whether they be … [Read more...]
When Sales People Don't Change? Posted on November, 2011
"Selling has changed more in the past 3 years than in it's cumulative history." … [Read more...]
Rising Tides Float All Ships, But What About Falling Tides? Posted on October, 2011
"Rising Tides Float All Ships," a bit of an odd title, given the current … [Read more...]
Customer Service Is Overrated! Posted on October, 2011
I was reading an interesting discussion on customer loyalty at Focus.com. The … [Read more...]
How Do You Know If The Customer "Knows?" Posted on October, 2011
As sales professionals, we are supposed to be masters of effective … [Read more...]
Customers Don't Know What They Don't Know Posted on October, 2011
Where do we find new deals? How do we get customers energnized about the deals … [Read more...]
Wishful Thinking And Intent Posted on October, 2011
Wishful thinking and intent can look a lot like the same thing. They are … [Read more...]
Sales Transformation--Without The Customer Posted on October, 2011
The other day I was reading a very thoughtful piece, from someone I respect. It … [Read more...]
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