The "Net Promoter Score," has been around for a long time. In 2003, Fred … [Read more...]
What's Your "Net Promoter Score?"
Do Your People Own Their Commitments/Responsibilities?  Posted on October, 2018  
A sales manager was whining to me, "My sales people don't do what I tell them to … [Read more...]
In Praise Of Boring Sales Organizations  Posted on October, 2018  
Over the last several weeks, I've seen a similar issue with 4 different … [Read more...]
Going Beyond The "What" Of Activity Metrics  Posted on October, 2018  
Activity metrics are receiving lots of attention. Activity metrics can be very … [Read more...]
Putting You Money Where Your Mouth Is!  Posted on October, 2018  
I've been working with sales professionals (and unprofessionals) for more years … [Read more...]
Doing More Of What Doesn't Work!  Posted on October, 2018  
Imagine sitting in some sort of sales kickoff meeting or conference, and the … [Read more...]
The Elephant In The Room, Sales Talent Management  Posted on October, 2018  
Ask any sales manager or executive their number one challenge in the future, … [Read more...]
Sales And Sales Management Is Broken  Posted on October, 2018  
I have to admit being consumed with CSO Insights latest Sales Performance … [Read more...]
Insist On The Highest Standards  Posted on September, 2018  
Too often, as I work with organizations, teams, and individual, I find people … [Read more...]
Does Quota Matter?  Posted on September, 2018  
There are a lot of posts, some of them very thoughtful, about whether "Quota" is … [Read more...]
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