My friends at Gartner published a really important chart a couple of years ago. … [Read more...]
What Pisses Me Off About Gartner's "Spaghetti Chart"
Leadership Is Not About "Monitoring" Posted on April, 2019
Too often when I speak to sales managers, they focus on "monitoring" their sales … [Read more...]
"I won't pay more than $X!" Posted on April, 2019
We were doing a deal review. It was a big deal with a prestigious customer. … [Read more...]
Changing The Questions, Manager's Version Posted on March, 2019
I wrote, Changing The Questions, discussing how our questioning strategies tend … [Read more...]
Meet "Bob" Posted on March, 2019
Meet "Bob," Bob is the diagram below. I wish I could take credit for the … [Read more...]
What Are The Consequences Of Doing Nothing? Posted on March, 2019
What are the consequences of doing nothing/not changing? The answer to this … [Read more...]
Too Busy To Do What We Know Is Right! Posted on March, 2019
The sales team knew the sales process helped improve the results they … [Read more...]
Key To Great Customer Experience Posted on March, 2019
We know the importance of customer experience. Whether it's their buying … [Read more...]
Changing The Questions Posted on March, 2019
We know questions are critical to our success as sales people. Sadly, we ask … [Read more...]
Start With The End In Mind, The Tyranny Of More, Part 2 Posted on March, 2019
I wrote, "Tilting The Numbers In Our Favor, The Tyranny Of More." In that, I … [Read more...]
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