The other day, I was speaking to a sales executive. We were talking about … [Read more...]
"This Conversation Is Really About Me"
Hearing What We Want To Hear Posted on September, 2013
One of the biggest errors any of us can make is Hearing What We Want To Hear. … [Read more...]
Why We Do What We Do Posted on September, 2013
It's so easy to lose sight of our goals and what we are trying to achieve. We … [Read more...]
Who Cares About "Outstanding Customer Service Experience?" Posted on September, 2013
Sometimes, I think we get customer service wrong. We try to create outstanding … [Read more...]
"How Much Does It Hurt?" Posted on September, 2013
I was in the doctor's office for a check up the other day and was fascinated … [Read more...]
Purpose Driven Sales Posted on September, 2013
pur-pose: noun, 1. The object toward which one strives or for which something … [Read more...]
Shooting From The Lip Posted on September, 2013
Most sales people are very fast-we think fast, we react, we talk. We're … [Read more...]
We Can't Ignore Poor Performers! Posted on August, 2013
Every organization has them, the bottom 20%, the people who are not meeting our … [Read more...]
Searching For Answers Posted on August, 2013
Answers are what we, as sales people, are about---we look for answers from our … [Read more...]
Everything Begins With Principles Posted on August, 2013
Principle (Noun): 1. a fundamental truth or proposition that serves as the … [Read more...]
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