I'm so stupid. I allow myself to get sucked into discussions about CRM … [Read more...]
I Don't Want Your Stinkin' CRM System
We're Communicating, But Are We Really Connecting? Posted on September, 2013
Technology has extended wonderful capabilities to make us more efficient. We … [Read more...]
Questions As Weapons! Posted on September, 2013
Lawyers always say, "Never ask a question unless you know the answer." In … [Read more...]
Time Available For Selling, Again...... Posted on September, 2013
There was an interesting post, Why Your Reps Are Spending Less Time in Front of … [Read more...]
Leading By Example Posted on September, 2013
Every manager knows this, it's Leadership 101, we must Lead By Example. What … [Read more...]
"This Conversation Is Really About Me" Posted on September, 2013
The other day, I was speaking to a sales executive. We were talking about … [Read more...]
Hearing What We Want To Hear Posted on September, 2013
One of the biggest errors any of us can make is Hearing What We Want To Hear. … [Read more...]
Why We Do What We Do Posted on September, 2013
It's so easy to lose sight of our goals and what we are trying to achieve. We … [Read more...]
Who Cares About "Outstanding Customer Service Experience?" Posted on September, 2013
Sometimes, I think we get customer service wrong. We try to create outstanding … [Read more...]
"How Much Does It Hurt?" Posted on September, 2013
I was in the doctor's office for a check up the other day and was fascinated … [Read more...]
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