I've been involved in a few debates over the past few months that seem to be … [Read more...]
Tag: Communicating
Social Media/Sales 2.0 --- Are The Right People Listening?
Is Everyone In The Same Boat, Rowing In The Same Direction? Posted on March, 2009
So we've completed all the layoff's, we've re adjusted our strategies to … [Read more...]
Do Great Sales People Make Good Sales Managers? Posted on February, 2009
There was an interesting thought posed in LinkedIn today: “Good sales people … [Read more...]
Stop Pitching, Start Listening To Your Customers Posted on January, 2009
Last week, I wrote a post "Stop Assuming Your Know Your Customers, Start … [Read more...]
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]
Stop Assuming You Know Your Customers, Start Listening To Them! Posted on January, 2009
Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]
What We Miss About Creating Value Posted on December, 2008
I'm often called upon to speak about Value Propositions! Every time, I do some … [Read more...]
Does Your Behavior Foster Or Limit Trust? Posted on November, 2008
Trust is at the core of all relationships. It can take years to build trust and … [Read more...]
Getting Back In The Game Posted on November, 2008
I've been terribly remiss in keeping this blog updated --- there are always … [Read more...]
Connecting Versus Relating --- The Disappearance Of Real Relationships Posted on October, 2008
There is a great post in the Slow Leadership blog on "Connecting Versus … [Read more...]