For some strange reason, in the past few days, at least four different … [Read more...]
Tag: Communicating
Moving From Customer Acquisiton To Customer Engagement
Stop Assuming You Know Your Customers, Start Listening To Them! Posted on January, 2009
Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]
What We Miss About Creating Value Posted on December, 2008
I'm often called upon to speak about Value Propositions! Every time, I do some … [Read more...]
Does Your Behavior Foster Or Limit Trust? Posted on November, 2008
Trust is at the core of all relationships. It can take years to build trust and … [Read more...]
Getting Back In The Game Posted on November, 2008
I've been terribly remiss in keeping this blog updated --- there are always … [Read more...]
Connecting Versus Relating --- The Disappearance Of Real Relationships Posted on October, 2008
There is a great post in the Slow Leadership blog on "Connecting Versus … [Read more...]
Was There Life Before 7/24 Connectivity? Posted on August, 2008
Today's New York Times has an interesting essay by Ben Stein entitle, Connected, … [Read more...]
Eleven Characteristics Of Critical Thinkers Posted on June, 2008
Several days ago, commented on the topic of "Why Managers Don't Think Deeply." … [Read more...]
Colin Powell Lessons On Leadershiip Posted on June, 2008
I just ran across this on Slideshare. It's a bit dated, but still interesting … [Read more...]
Why Don't Managers Think Deeply Posted on June, 2008
Today, the Harvard Business Review Working Knowledge Newsletter and Art Petty On … [Read more...]