Last week, I wrote a post "Stop Assuming Your Know Your Customers, Start … [Read more...]
Tag: Communicating
Stop Pitching, Start Listening To Your Customers
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]
Stop Assuming You Know Your Customers, Start Listening To Them! Posted on January, 2009
Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]
What We Miss About Creating Value Posted on December, 2008
I'm often called upon to speak about Value Propositions! Every time, I do some … [Read more...]
Does Your Behavior Foster Or Limit Trust? Posted on November, 2008
Trust is at the core of all relationships. It can take years to build trust and … [Read more...]
Getting Back In The Game Posted on November, 2008
I've been terribly remiss in keeping this blog updated --- there are always … [Read more...]
Connecting Versus Relating --- The Disappearance Of Real Relationships Posted on October, 2008
There is a great post in the Slow Leadership blog on "Connecting Versus … [Read more...]
Was There Life Before 7/24 Connectivity? Posted on August, 2008
Today's New York Times has an interesting essay by Ben Stein entitle, Connected, … [Read more...]
Eleven Characteristics Of Critical Thinkers Posted on June, 2008
Several days ago, commented on the topic of "Why Managers Don't Think Deeply." … [Read more...]
Colin Powell Lessons On Leadershiip Posted on June, 2008
I just ran across this on Slideshare. It's a bit dated, but still interesting … [Read more...]