Lessons on life and business. Take the time to watch, then take a few moments … [Read more...]
Author: David Brock
Reflections, Lessons, Courage To Follow Your Passions
Sales Transformation--Without The Customer Posted on October, 2011
The other day I was reading a very thoughtful piece, from someone I respect. It … [Read more...]
Innovation And Improvement -- Whose Job In Sales Is It? Posted on October, 2011
Before I jump ahead, let me first tackle the basic notions of innovation and … [Read more...]
Performance Management Friday -- Balanced Performance Posted on September, 2011
As sales people, we may be responsible for a lot of different things---we may … [Read more...]
When Nurturing Becomes Pestering Posted on September, 2011
Everyone want to nurture their customers and prospects. We want to provide them … [Read more...]
Return On Your "Selling" Investment Posted on September, 2011
Some who have been following me for some time may be a little surprised about … [Read more...]
Who Are You Building Your "Customer Experience" For? Posted on September, 2011
Customer experience is a hot topic. There's lots of activity with companies … [Read more...]
Do We Really Want To Provide Customers Added Value? Posted on September, 2011
I've been wondering a lot about added value recently. We all talk about it, … [Read more...]
Performance Management Friday -- Funnel Churn Posted on September, 2011
Have you ever looked at your funnel, or that of one of your people (if you are a … [Read more...]
What Are You Worth To Your Customer? Posted on September, 2011
Today, Anthony Iannarino and I had a discussion on Focus.com on the Perils of … [Read more...]
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