I'm a great fan of Customer Experience Design. Unfortunately, most of the work … [Read more...]
Rethinking The Customer Buying Experience
Is Sales A Blood Sport? Posted on February, 2010
I've been having an off line discussion on competitiveness and agressiveness in … [Read more...]
Are You Selling Within Your Own Company? Posted on January, 2010
Anthony Iannarino's post on Selling Inside reminded me of some great advice a … [Read more...]
Lead Nurturing Or Harassment? Posted on December, 2009
I normally don't write about things like lead nurturing, choosing to leave that … [Read more...]
You, Your Products, and Your Company Suck! Posted on December, 2009
It's Friday afternoon, the end of an incredibly busy week, I'm taking a few … [Read more...]
Caring About Your Customer--The Ultimate Differentiator Posted on November, 2009
I was read a great post written by my friend Charles H. Green, Why Client Focus … [Read more...]
Value Propositions Change Through The Sales Cycle Posted on November, 2009
Too often, we tend to think of our value propositions as static. Effective … [Read more...]
We Don't Know What We Don't Know Posted on September, 2009
As consultative, solutions, customer-focused sales professionals, we know that … [Read more...]
The Recession Is Definitely Over! Posted on September, 2009
It's been a tough year for people and businesses. We've had the worst recession … [Read more...]
Do As I Say, Not As I Do Posted on September, 2009
It's hard to practice what we preach. In honesty, sometimes, I want to just … [Read more...]
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