As sales professionals, we spend a lot of time learning how to communicate. We … [Read more...]
Tag: Customer Experience
Don't Count On Your Customer To Be Good At Communicating
Don't Forget Your Sales Process Posted on December, 2012
This time of year always brings a convergence of all types of activity. We're … [Read more...]
Aligning Your Sales Process With The Customer's Buying Process Posted on December, 2012
Aligning buying and selling processes is critical to connecting with customers … [Read more...]
No Decision Made!! Posted on December, 2012
"No Decision Made," is increasingly what we are hearing on deals in which we've … [Read more...]
Going To Extremes Posted on December, 2012
I read an outstanding, but frightening post entitle The Future Of Marketing Is … [Read more...]
Reclaiming Our 70% Of The Customer Buying Process Posted on December, 2012
I wrote about 70% Of Buying Process Completed Without Sales Involvement! There … [Read more...]
70% Of Buying Process Completed Without Sales Involvement! Posted on December, 2012
I'm sorry if I'm starting to sound like a broken record, but I'm getting tired … [Read more...]
Moving From Value Creation To Value Co-Creation Posted on November, 2012
As sales people we have been drilled and drilled in "Value Propositions." Over … [Read more...]
People Don't Dislike Sales People, They Dislike Bad Selling! Posted on November, 2012
People don't dislike sales people, they dislike bad selling! I wish I had said … [Read more...]
Sales Specialists And The Account Manager, Why Is There Conflict? Posted on November, 2012
Sales specialists or overlay reps are critical in complex B2B sales. The sales … [Read more...]
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