I'm buying a new car----no this article is not going to be about me whining … [Read more...]
Tag: Customer Experience
When We All Do The Same Thing, How Do We Stand Out?
Are You Dealing With The Problem Owner Or The Solution Owner? Posted on January, 2013
Yes, I know a few of you are scratching your heads saying, "What does Dave mean … [Read more...]
Starting At The Top Posted on January, 2013
There's the old adage--still promoted in way too many sales training workshops, … [Read more...]
Stop Wasting Your Time Selling! Posted on January, 2013
A sales person's job is to sell--so why would I recommend professional sales … [Read more...]
'Tis The Season To Declare "The Death Of [Fill In The Blank]" Posted on January, 2013
The other day, Paul Dunay tweeted about an article on "The Death Of Marketing." … [Read more...]
Don't Count On Your Customer To Be Good At Communicating Posted on January, 2013
As sales professionals, we spend a lot of time learning how to communicate. We … [Read more...]
Don't Forget Your Sales Process Posted on December, 2012
This time of year always brings a convergence of all types of activity. We're … [Read more...]
Aligning Your Sales Process With The Customer's Buying Process Posted on December, 2012
Aligning buying and selling processes is critical to connecting with customers … [Read more...]
No Decision Made!! Posted on December, 2012
"No Decision Made," is increasingly what we are hearing on deals in which we've … [Read more...]
Going To Extremes Posted on December, 2012
I read an outstanding, but frightening post entitle The Future Of Marketing Is … [Read more...]
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