Yesterday and today, I've had to restructure a lot of what I had planned to … [Read more...]
The Secrets To Losing Customers!
Sales Managers, Use It Or Lose It. Posted on April, 2009
I work with sales executives and professionals everyday. Many of the … [Read more...]
In Times Like This, Our Blemishes Are More Apparent Posted on April, 2009
Yesterday afternoon I ran out for a haircut. I always hate this event, the … [Read more...]
Shooting From The Lip, Just In Time Sales Call Planning Posted on April, 2009
I love hanging out with sales people. Most of the sales people I've met are very … [Read more...]
Lost Opportunity --- It Takes Courage To Say You've Made A Mistake Posted on April, 2009
Yesterday, I wrote an article about my experience with a Sales 2.0 tool and the … [Read more...]
Lost Opportunity---Take The Time To Learn From Defecting Customers Posted on April, 2009
I've been experimenting for the past 6 weeks with a Sales 2.0 tool. Today, I … [Read more...]
Have You Heard The One About The Sales Person Who Recommended A Prospect Buy A Competitor's Product? Posted on April, 2009
There's a great article in today's New York Times, Start-Up Course In Survival. … [Read more...]
Designing High Performance Organizations, Designing High Performance Selling Processes Posted on April, 2009
I'm a tremendous fan of Whitney Hess. Whitney calls herself a User Experience … [Read more...]
Sometimes All We Want Is Good Customers. Sometimes All Customers Want Is Good Vendors. Posted on April, 2009
With this post, any doubt you may have had about me will be eliminated. You will … [Read more...]
Where You Are Depends On Your Point Of View, A Fragile Sales Ecosystem Posted on April, 2009
I've gotten a number of very positive comments on my post last week: If Your … [Read more...]
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