All too often, we hear nightmares about customer service and how abysmal it is. … [Read more...]
Inspirational Moments In Customer Service
An Innovative Approach To Sales Training? Posted on February, 2010
The web provides endless amusement in understanding new approaches to selling. … [Read more...]
Now What Do You Want Me To Sell This Year??? Posted on January, 2010
This post originally appeared on January 15 in the Sales Bloggers Union, my … [Read more...]
Fun With Value Propositions Posted on October, 2009
Over the past few months, I have had the opportunity to talk and write a lot … [Read more...]
The Recession Is Definitely Over! Posted on September, 2009
It's been a tough year for people and businesses. We've had the worst recession … [Read more...]
Oh So True---An Amusing Diversion. Posted on June, 2009
Many of you who follow me or know me, know that I am an avid road bicyclist. … [Read more...]
I Want To Buy, I Just Don't Want To Pay Posted on May, 2009
This is a funny, but sometimes all too true video.Next Tuesday, June 2, at 1:00 … [Read more...]
Can Someone Help Me Diagnose This Sales Call? I Don't Get It. Posted on May, 2009
It's 7:00am, I'm busy disposing of email and getting my day started. I'm already … [Read more...]
Secrets To Success In 8 Words And 3 Minutes Posted on March, 2009
With that title, you know I couldn't have come up with this. Why use 8 words … [Read more...]
Announcing The Ultimate Sales Process Naming Contest!! Posted on March, 2009
If you tend to take yourself too seriously, if you are a consultant who can't … [Read more...]