Usually, I try to minimize my whining about poor sales and customer service … [Read more...]
Great Product, Lousy Service, No Sale!
After You Ask For The Order, Don't Forget To Get It! Posted on November, 2010
The sales person had been doggedly pursuing me for several weeks. He had called … [Read more...]
Forecast Fatale Posted on October, 2010
"The day was gray and wet in the city that seldom buys." Not what I expected as … [Read more...]
Expert Advice On Direct Marketing: SPAM Is The New Best Practice! Posted on October, 2010
I just received this unsolicited email from someone I have never heard of, about … [Read more...]
More Stupid Selling Tricks Posted on September, 2010
It's been a while since I've had a rant about people who represent our … [Read more...]
Generations Posted on May, 2010
Mother’s Day seems appropriate for a very off topic post. Blogging gives me … [Read more...]
It's So Simple, I Don't Know What To Buy! Posted on April, 2010
Disaster struck this morning, went to the office and the network was down. … [Read more...]
How Would I Sell A Brick? Posted on April, 2010
Well, I created a lot of discussion about OgilvyOne's contest to find the … [Read more...]
Inspirational Moments In Customer Service Posted on February, 2010
All too often, we hear nightmares about customer service and how abysmal it is. … [Read more...]
An Innovative Approach To Sales Training? Posted on February, 2010
The web provides endless amusement in understanding new approaches to selling. … [Read more...]
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