In answering a question at Focus.com, my friend and business partner, Anthony … [Read more...]
Tag: Customer Experience
Value Creation Starts With Great Questions
Who Owns The Customer? Posted on March, 2011
Earlier this week, I attended Selling Power's Sales 2.0 Conference in San … [Read more...]
Why Didn't You Buy From Me? Posted on March, 2011
"Why Didn't You Buy From Me?" This six and a half word sentence is probably the … [Read more...]
Isn't Social Networking About Connecting With People? Posted on February, 2011
I received an intriguing invitation to “connect” today. Best described, I was … [Read more...]
Those Damn Customers Just Get In The Way Of Doing Business! Posted on February, 2011
A friend called the other day. He's a senior executive in the financial side of … [Read more...]
Your Customers Know What You Value, Do You? Posted on February, 2011
My friend, Wally Bock, wrote an interesting newsletter last week on Bear … [Read more...]
Should Sales People Be Blogging? Posted on January, 2011
I've been reading a lot of opinions about sales people blogging--many favoring … [Read more...]
Getting It Done Versus Doing It Right Posted on January, 2011
I saw a comment by Alex Shootman of Eloqua at Focus this morning. He spoke of … [Read more...]
Your Sales Process Is Not A Route To Market Posted on December, 2010
I had an interesting email exchange the other day. Someone had read many of my … [Read more...]
Value Is A Mystery Posted on December, 2010
I have to thank Mike Wilkinson of Axia Value Solutions for this idea, but when … [Read more...]
- « Previous Page
- 1
- …
- 92
- 93
- 94
- 95
- 96
- …
- 101
- Next Page »