I work with dozens of organizations and hundreds to thousands of business … [Read more...]
What's Your Focus?
Performance Management Friday --- Customer Retention/Customer Attrition Posted on November, 2011
Usually it's easier, and cheaper to sell to a current customer than to acquire a … [Read more...]
Giving Thanks Posted on November, 2011
Today is Thanksgiving in the US. It will prompt the usual spate of posts about … [Read more...]
Are Your People Selling What They're Supposed To Sell? Posted on November, 2011
Let me open by posing a scenario then asking a question. Scenario: You have … [Read more...]
Removing Obstacles To Buying Posted on November, 2011
One of the most important roles of the sales professional is to remove obstacles … [Read more...]
No Virginia, There Is No Santa Claus Posted on November, 2011
Pardon my awkward paraphrasing of the famous "Yes Virginia, There Is A Santa … [Read more...]
Performance Management Friday --- CPOD Posted on November, 2011
I'm shifting gears a little, today I'm focusing on a key sales management … [Read more...]
Does Sales 2.0 Make You A Better Sales Person? Posted on November, 2011
The short answer is Yes--and--No. I sit through all sorts of conferences that … [Read more...]
Being Present Posted on November, 2011
The other day, someone called me. He wanted to pick my brain (feeble pickings) … [Read more...]
Starting And Stopping Posted on November, 2011
It's always difficult to balance our selling activities. We've got a bunch of … [Read more...]
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