Perhaps I'm a little grumpy, anxious to get an early start to the weekend, but I … [Read more...]
Tag: Communicating
The Customer Service Call
"We Want To Be Your Partner!" Another Closing Technique? Posted on June, 2011
Partnering has been in vogue for the past few years. It seems as though every … [Read more...]
Sales As A Special Case Of Project Management Posted on June, 2011
It seems all professions have their own languages, short hand, and ways of … [Read more...]
Sales Training--Sustained Performance Or The Sugar High? Posted on June, 2011
Every year, US companies invest $4-6 Billion in training (From a person who … [Read more...]
We All Make Mistakes, It's How We Recover That Makes The Difference Posted on June, 2011
My last post, Even The Biggest And Best Get It Terribly Wrong, was about how … [Read more...]
Mistakes New Managers Make Posted on June, 2011
Transitioning from the role of individual contributor to a freshly minted New … [Read more...]
The First 90 Days--Critical To Management Success Posted on June, 2011
The first 90 days in any job is critical to your success. What you accomplish … [Read more...]
Primer For The Newly Appointed Sales Manager Posted on May, 2011
There's an interesting phenomena that happens with too many newly appointed … [Read more...]
R-E-S-P-E-C-T, All I'm Askin For.... Posted on May, 2011
Aretha Franklin had it right, all any of us want is a little R-E-S-P-E-C-T. I … [Read more...]
Sales/Marketing SLA's - Are They Really A Sword Of Damocles? Posted on May, 2011
There is a fascinating conversation on the topic of "Should sales and marketing … [Read more...]
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