We tend to treat performance problems as knowledge problems. If the results are … [Read more...]
Doing The Work
Choosing The Easier Work And Calling It "Management" Posted on May, 2026
Every day, I see new tools being announced. These tools, apparently, turn things … [Read more...]
Fixing The “Noise” Does Not Fix The Problem Posted on May, 2026
We've seen it before. The scenarios are different, but what lies beneath them is … [Read more...]
Form Triumphs Over Substance Posted on May, 2026
I wrote a piece six and a half years ago with this title. I have been thinking … [Read more...]
The Bait, the Book, and the Real Answer Posted on April, 2026
I just published “Old-Timers Are Right About What We Are Seeing. We’re Wrong … [Read more...]
What You Can't Count, You Have To See Posted on April, 2026
Every leader who takes the behaviors of excellence seriously eventually asks: … [Read more...]
We've Built The Scoreboard, But Forgotten The Game. Posted on March, 2026
Somewhere along the way, we replaced the mission, our outcomes, with the metric. … [Read more...]
You Can Lead A Seller To Water, But You Can't Make Them Think! Posted on March, 2026
We've built something remarkable in modern sales organizations. Over the past … [Read more...]
Attitude Is Everything! Posted on February, 2026
"Attitude" is one of the most confidently used, yet least defined words in our … [Read more...]
CUSP, Leading by Serving, When Outcomes Matter Most Posted on January, 2026
One of the biggest influences in my thinking and in writing Is “Good Enough” … [Read more...]
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