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First Rule Of Management: Stop Whining, Take Responsbility.

by David Brock on September 22nd, 2008
Jeffrey Pfeffer has a very nice column in the Wall Street Journal: Woes? Executive, Blame Thyself. There are several very interesting points:

1. It is typical for executives to blame outside-uncontrollable causes (the economy, etc.). Research shows that companies that blame poor results on internal controllable factors see greater subsequent stock appreciation than those who blamed their problems on external factors. Apparently the market appreciates executives taking responsibility for identifying and addressing challenges.

2. Pfeffer identifies the First Rule Of Management: Don’t act like a victim. There are always things you can do to make things better. So stop whining and take responsibility.

The article goes on to examine issues about identifying what the real problem is and how to address them, providing examples of both good and bad practice—using the usual suspects. It’s good to read!

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