Skip to content

The Ultimate Question — Finding Your Sweet Spot

by David Brock on June 26th, 2008
The Harvard Management Update is recycling an interesting article entitled “Find Your Sweet Spot.” It’s a quick read and refresher around Fred Reichheld’s work in “The Ultimate Question.” I am such a fan of this approach to segmenting customers, that I wanted to provide the link to the article. It’s a good reminder to a great practice.

Book CoverFor a free peek at Sales Manager Survival Guide, click the picture or link.  You’ll get the Table of Contents, Foreword, and 2 free Chapters.  Free Sample

Be Sociable, Share!
No comments yet

Leave a Reply

Note: XHTML is allowed. Your email address will never be published.

Subscribe to this comment feed via RSS