Words are important in sales! We’re always looking for the right word–the one that best conveys what we mean, the one that will immediately resonate with the customer, the one that cuts through everything else creating great clarity.
Sometimes we use way too many words, confusing the customer–even people in our own organization and ourselves.
Words are important–it’s a topic those of us at Sales Bloggers Union decided to tackle as an eBook, WordUp! We decided to tackle the words we thought were important in driving the highest levels of success in selling. To me, it is “Think.” It took many years staring at it on my desk at IBM, before I really understood it’s importance in sales.
My colleagues each had their takes on words — each one is great:
- Outrageous – Dan Waldschmidt
- Passion – Kelley Robertson
- Authentic – Leanne Hoagland
- Engagement – Skip Anderson
- Be – S. Anthony Iannarino
- Hero – Jerry Kennedy
- Velocity – Craig Elias
- Execution – Tibor Shanto
Download WordUp, words do make a difference. What word would you add, please send your comments–remember you have to describe it in less than 125 words.
Ivano says
What about “believe”?
I think it’s the core of the selling: If I don’t believe in a product, I really can’t sell it.
If I don’t believe in my organization, I can’t work for that.
If I don’t believe on me, I can’t be confident about myself.
Credibility, trust, faith.
And, last, if I don’t believe, my customer will not believe.
David Brock says
Great thoughts! Belief in yourself, your team, your company, your customers is critical! Thanks for adding the comment!