In their 1982 book, In Search Of Excellence, Peters and Waterman coined the … [Read more...]
SBWA -- Selling By Wandering Around
Is Everyone In The Same Boat, Rowing In The Same Direction? Posted on March, 2009
So we've completed all the layoff's, we've re adjusted our strategies to … [Read more...]
What If We Stopped Using The Economy As An Excuse? Posted on February, 2009
Yesterday, I was speaking to a colleague. He had a though provoking observation. … [Read more...]
Surviving Through Tough Times, Things We've Learned Posted on February, 2009
A client called my attention to an article that I wrote during the last … [Read more...]
Does Management Really Want The Truth? Posted on January, 2009
I'm a great fan of Michael Wade's column in US News and World Report. He just … [Read more...]
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]
Stop Assuming You Know Your Customers, Start Listening To Them! Posted on January, 2009
Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]
What Have You Learned Today? Posted on December, 2008
Nina Simosko wrote a great post at the Slow Leadership blog. She addresses the … [Read more...]
Vicious Disqualification Is Critical For Sales In A Down Economy! Posted on December, 2008
Yesterday, I spent time with the sales management team of a large corporation … [Read more...]
What We Miss About Creating Value Posted on December, 2008
I'm often called upon to speak about Value Propositions! Every time, I do some … [Read more...]
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