I've been experimenting for the past 6 weeks with a Sales 2.0 tool. Today, I … [Read more...]
Lost Opportunity---Take The Time To Learn From Defecting Customers
Have You Heard The One About The Sales Person Who Recommended A Prospect Buy A Competitor's Product? Posted on April, 2009
There's a great article in today's New York Times, Start-Up Course In Survival. … [Read more...]
Designing High Performance Organizations, Designing High Performance Selling Processes Posted on April, 2009
I'm a tremendous fan of Whitney Hess. Whitney calls herself a User Experience … [Read more...]
Delivering Happiness! Zappo's Posted on March, 2009
Zappo's is one of the hottest and most innovative companies around. This is an … [Read more...]
If Your Suppliers Are In Trouble, Then You Are In Bigger Trouble! Posted on March, 2009
I usually direct this blog to sales and business professionals, focusing many of … [Read more...]
Social Media/Sales 2.0 --- Are The Right People Listening? Posted on March, 2009
I've been involved in a few debates over the past few months that seem to be … [Read more...]
What Commoditized Products Can Teach Us About Selling Posted on March, 2009
I have a confession, I grew up selling high tech systems, software and complex … [Read more...]
SBWA -- Selling By Wandering Around Posted on March, 2009
In their 1982 book, In Search Of Excellence, Peters and Waterman coined the … [Read more...]
Is Everyone In The Same Boat, Rowing In The Same Direction? Posted on March, 2009
So we've completed all the layoff's, we've re adjusted our strategies to … [Read more...]
What If We Stopped Using The Economy As An Excuse? Posted on February, 2009
Yesterday, I was speaking to a colleague. He had a though provoking observation. … [Read more...]
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