As human beings and business professionals we crave structure and order in … [Read more...]
Category: Innovation
Category: Innovation
Embracing The "Messiness" Of Buying And Selling
Stop Selling Solutions, Start Framing Problems Posted on June, 2025
We have an enormous disconnect with our customers. We focus on selling a … [Read more...]
"AI Is Taking Your Job!!" Ho-Hum, Yawn..... Posted on June, 2025
Throughout my feeds I see the alarm bells, "AI is coming for your job!" We see … [Read more...]
What Happened To "Voice Of The Customer?" Posted on June, 2025
In the 80's/90's, one of the most important initiatives organizations had was … [Read more...]
Moving Beyond Customer Experience, What About "Customer Entanglement?" Posted on May, 2025
It's thought experiment time again. We have moved beyond customer satisfaction, … [Read more...]
What If We Started Thinking About Durable Revenue and Revenue Quality? Posted on May, 2025
We've been trained to worship the recurring revenue model. It's the star metric … [Read more...]
On Insularity Posted on May, 2025
We live in overlapping circles on "Insularity." Our families, friends, … [Read more...]
Rethinking AI For Innovation, Not Automation Posted on May, 2025
I've been on a tear this week, talking about AI. I'm so excited about it's … [Read more...]
Outsourcing Our Thinking Posted on May, 2025
Foreword/Forewarning: This is a bit longish, my apologies. But hang in there. … [Read more...]
The Hidden Cost Of False Efficiency Posted on May, 2025
My friend and mentor, Lahat Tzvi, wrote one of the most fascinating posts on AI … [Read more...]
- « Previous Page
- 1
- 2
- 3
- 4
- 5
- …
- 78
- Next Page »