David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

We're Efficient, But What Does That Do To The Customer Experience?
Posted on June, 2014

June 29, 2014 by David Brock

The other day, Jim Keenan and I were chatting about a number of things (mostly … [Read more...]

June 27, 2014 by David Brock

Before many of my friends who've written quite outstanding books/blogs on … [Read more...]

June 26, 2014 by David Brock

For those of you that know me, this won't be a stunning confession, but I really … [Read more...]

June 25, 2014 by David Brock

We often wonder why we aren't making progress. Our results aren't improving, we … [Read more...]

June 25, 2014 by David Brock

Financial literacy is critical for sales success. We have to be able to … [Read more...]

June 24, 2014 by David Brock

By now, you know my obsession with strong Selling Processes. It's important, … [Read more...]

June 18, 2014 by David Brock

Tom Peters and Robert Waterman introduced the world to the acronym, … [Read more...]

June 17, 2014 by David Brock

I'll continue to expand my discussion of The Not So New Principles Of Sales, … [Read more...]

June 16, 2014 by David Brock

Annually, billions are invested in sales skills training. On top of that, … [Read more...]

June 14, 2014 by David Brock

I have to confess to a shameless manipulation of you, the reader. Many of you … [Read more...]