David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

QoS--Quality Of Service
Posted on August, 2014

August 11, 2014 by David Brock

We've all experienced it, our mobile phone rings, upon answering all we hear is … [Read more...]

August 5, 2014 by David Brock

We know customers want to us to engage them differently. There's all sorts of … [Read more...]

August 3, 2014 by David Brock

The other evening, I was relaxing, watching something on Netflix. It was a … [Read more...]

August 2, 2014 by David Brock

All of us get caught up in the swirl of activities around us. Business, … [Read more...]

July 31, 2014 by David Brock

Everyone is time poor. We have too much on our plates--more than we possibly … [Read more...]

July 30, 2014 by David Brock

I've been writing about "teaching our customers" these days. To often, what I … [Read more...]

July 29, 2014 by David Brock

Everyone is talking about social selling! We have new tools, techniques, and … [Read more...]

July 29, 2014 by David Brock

I saw a brilliant video by Tom Peters, Innovation: Angry People Make Change, be … [Read more...]

July 28, 2014 by David Brock

As sales people, we're used to being measured. We have pipeline metrics, … [Read more...]

July 24, 2014 by David Brock

Teaching our customers is a cornerstone of Challenger, Insight Selling, and just … [Read more...]