I'm stunned by how many sellers hate their customers! Sit and talk with a group … [Read more...]
Category: Transformation
"Selling Would Be So Great If It Weren't For Those Friggin Customers!"
Discovery, It Isn't All About Us Posted on September, 2022
Continuing my series on selling skills we thought we knew but really don't … [Read more...]
Do More, Do Better, Do Differently.... Posted on September, 2022
We are driven to grow, to drive much higher levels of revenue and attainment. … [Read more...]
We Shouldn't Be Surprised By "Quiet Quitting" Posted on September, 2022
"Quiet quitting" isn't so quiet anymore. It, also, isn't that new. We've seen … [Read more...]
Customer "Systems" Posted on September, 2022
I wrote about how our organizations are sets of interrelated/interdependent … [Read more...]
Customers And Sellers, Conflicting Systems Posted on September, 2022
I've been writing a series on the importance of systems thinking in buying and … [Read more...]
Work/Life Balance...... Posted on September, 2022
We see all sorts of articles about work/life balance. We read about a downside … [Read more...]
Do Sellers Really Understand How Businesses Work? Posted on September, 2022
I've been reflecting on projects I've been helping clients with over the past … [Read more...]
Business Relevance Posted on September, 2022
Today, I had the pleasure of working with the students of Howard Dover's UTD … [Read more...]
What Is "Value Creation?" Posted on August, 2022
We know that we are supposed to create value with our customers through their … [Read more...]
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