I hate to start blogs with a disclaimer or apology, but I was very excited with … [Read more...]
Tag: Change
So Now It’s Provocative Selling!
Is Everyone In The Same Boat, Rowing In The Same Direction? Posted on March, 2009
So we've completed all the layoff's, we've re adjusted our strategies to … [Read more...]
Seven Lessons For Leading In A Crisis Posted on February, 2009
Bill George wrote a great article in the Wall Street Journal a couple of days … [Read more...]
Ever Wonder About Change? Posted on February, 2009
There have been a few versions of this around. I think this is one of the latest … [Read more...]
Does Management Really Want The Truth? Posted on January, 2009
I'm a great fan of Michael Wade's column in US News and World Report. He just … [Read more...]
No Grin-F#!?ing Allowed! Posted on January, 2009
Well, I've got your attention with the implied profanity! Sorry about that, but … [Read more...]
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]
Remembering Deming's Lessons---Always Important, But Somehow More So Now Posted on December, 2008
Art Petty reminds us in Management Excellence, about Deming's lessons and their … [Read more...]
What Have You Learned Today? Posted on December, 2008
Nina Simosko wrote a great post at the Slow Leadership blog. She addresses the … [Read more...]
A Night Sleeping On The Floor At Houston Intercontinental, Gate B85 Posted on December, 2008
It's 6:20 am, Central Time, I'm in the President's Club in Terminal B at Houston … [Read more...]