Category: Performance

Stop Assuming You Know Your Customers, Start Listening To Them!
Posted on January, 2009

Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]

December 12, 2008 by David Brock 4 Comments

Yesterday, I spent time with the sales management team of a large corporation … [Read more...]

Success masks all sorts of problems and challenges. In the past couple of … [Read more...]

Jeffrey Pfeffer has a very nice column in the Wall Street Journal: Woes? … [Read more...]

Linda Richardson has a nice article on EyeOnSales, "Discussing Vs. Sending … [Read more...]

September 9, 2008 by David Brock 2 Comments

There is a great article at IMD's site on "An Unpopular Corporate Culture." It's … [Read more...]

September 2, 2008 by David Brock 1 Comment

I'm still rolling the conclusions of Paul Carroll's and Chunka Mui's HBR … [Read more...]

I'm a great fan of Wally Bock's Three Star Leadership Blog. This week, he … [Read more...]

Thanks to the Leadership Now Blog for their post on developing and maintaining a … [Read more...]

Over the course of a year, I meet with dozens of companies and hundreds of … [Read more...]