It's thought experiment time again. We have moved beyond customer satisfaction, … [Read more...]
Category: Innovation
Category: Innovation
Moving Beyond Customer Experience, What About "Customer Entanglement?"
What If We Started Thinking About Durable Revenue and Revenue Quality? Posted on May, 2025
We've been trained to worship the recurring revenue model. It's the star metric … [Read more...]
On Insularity Posted on May, 2025
We live in overlapping circles on "Insularity." Our families, friends, … [Read more...]
Rethinking AI For Innovation, Not Automation Posted on May, 2025
I've been on a tear this week, talking about AI. I'm so excited about it's … [Read more...]
Outsourcing Our Thinking Posted on May, 2025
Foreword/Forewarning: This is a bit longish, my apologies. But hang in there. … [Read more...]
The Hidden Cost Of False Efficiency Posted on May, 2025
My friend and mentor, Lahat Tzvi, wrote one of the most fascinating posts on AI … [Read more...]
Are You Solving The Wrong Problem? Posted on April, 2025
We need more leads! We need more activity! We need more demos/meetings! We need … [Read more...]
Judgment..... Posted on April, 2025
I haven't written much about Judgment, nor do I see many others writing about … [Read more...]
AI Can Do A Lot, But Do We Want It To Do All It Can Do? Posted on March, 2025
My friend, Charlie Green, and I exchange ideas on new AI tools. This weekend, … [Read more...]
I Made A Mistake... Posted on March, 2025
Four of the most powerful but least used words in business or human … [Read more...]
- « Previous Page
- 1
- 2
- 3
- 4
- …
- 77
- Next Page »