We know retention is critical to every business strategy. Somehow, the SaaS … [Read more...]
Category: Innovation
"Don't Cancel" Vs. "Buy Again"
Thinking About Retention, Renewal, Expansion Differently Posted on July, 2024
It is human nature to look at things from our own points of view. But it's … [Read more...]
What If We Assumed Indecision/Uncertainty Is Pervasive? Posted on July, 2024
Ted McKenna blew me away in a conversation today. He posed the question, "What … [Read more...]
Maybe We Have Things "Inside/Out...." Posted on June, 2024
I've been engaged in a number of diverse conversations about our GTM strategies … [Read more...]
How Manufacturing Works, Applying It To Selling Posted on June, 2024
For some reason, there's a huge attraction to applying "manufacturing … [Read more...]
Sometimes, You Don't Know What You Are Looking For Until You Find It.... Posted on June, 2024
We are driven to get answers. We know what we are looking for. With our … [Read more...]
30 Seconds.... Posted on June, 2024
I've got you for no more than 30 seconds! That's the data for our … [Read more...]
Talking With ChatGPT Mirrors Our Human Conversations Posted on June, 2024
Have you ever noticed how the way we work with ChatGPT and other LLMs tends to … [Read more...]
What Is Your Willingness To Be Uncomfortable? Posted on June, 2024
We live in a world of "discomfort." And our natural tendencies are to actively … [Read more...]
Celestial Navigation And Sales Leadership Posted on May, 2024
When I was a kid, my father taught me how to sail. At first I sailed in racing … [Read more...]
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