David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

Great Product, Lousy Service, No Sale!
Posted on November, 2010

November 28, 2010 by David Brock 3 Comments

Usually, I try to minimize my whining about poor sales and customer service … [Read more...]

November 26, 2010 by David Brock 7 Comments

In today's complex B2B sales environment, few sales people can afford to go it … [Read more...]

I seems every time I write a post about the sales process, I get comments that … [Read more...]

November 18, 2010 by David Brock 8 Comments

The Sales Process is the cornerstone to sales excellence-for both individuals … [Read more...]

November 16, 2010 by David Brock 2 Comments

We spend lots of time and money refining our communications styles, learning how … [Read more...]

November 14, 2010 by David Brock 8 Comments

Training is a key part of any person's development. We need training to develop … [Read more...]

November 10, 2010 by David Brock 8 Comments

Lots of us write about coaching, I'm in the middle of a series on coaching, but … [Read more...]

There are lots of ways to coach, in this and the next few posts I'll talk about … [Read more...]

The whole topic of coaching stirs up a lot of controversy and misunderstanding. … [Read more...]

The sales person had been doggedly pursuing me for several weeks. He had called … [Read more...]