I get complaints from both sales people and managers on the topic of coaching. … [Read more...]
Sales Manager: Stop Wasting Your Time On Coaching Meetings!
No Grin-F#!?ing Allowed! Posted on January, 2009
Well, I've got your attention with the implied profanity! Sorry about that, but … [Read more...]
Reducing the Learning Curve: Rapid Onboarding Critical to Sales Performance Posted on January, 2009
Guest Post By Jeffrey Stanley, Director of Sales Excellence, AT&T … [Read more...]
What's Your Question To Comments Ratio? Posted on December, 2008
Great post at Art Petty's Management Excellence Blog. It speaks to the issue … [Read more...]
Vicious Disqualification Is Critical For Sales In A Down Economy! Posted on December, 2008
Yesterday, I spent time with the sales management team of a large corporation … [Read more...]
It's All About Trust Posted on December, 2008
I've been reading and thinking a lot about trust recently. Everyday, the news … [Read more...]
Resistance To Change Posted on November, 2008
Thanks to Art Petty for calling attention to the excellent column in Quality … [Read more...]
The Arrogance Of Success Posted on November, 2008
Success masks all sorts of problems and challenges. In the past couple of … [Read more...]
First Rule Of Management: Stop Whining, Take Responsbility. Posted on September, 2008
Jeffrey Pfeffer has a very nice column in the Wall Street Journal: Woes? … [Read more...]
Seven Ways To Fail Big Posted on September, 2008
I'm still rolling the conclusions of Paul Carroll's and Chunka Mui's HBR … [Read more...]