Customer Experience Archives - Page 3 of 101

Tag: Customer Experience

Letting Our Customers Ask Us The Wrong Questions!
Posted on January, 2024

It's SKO season, yesterday I was leading a discussion with a great sales team. … [Read more...]

January 16, 2024 by David Brock 1 Comment

The majority of sellers don't understand value. As a result, the only thing … [Read more...]

Differentiation is critical. We know it. We invest a lot of time and effort in … [Read more...]

In reading an article about the latest hints and tips in using AI for … [Read more...]

December 27, 2023 by David Brock 2 Comments

Yes, we've all come to despise connection requests. Our inboxes are filled with … [Read more...]

Just finished a fascinating discussion with my good friend, Charles Green, and … [Read more...]

December 14, 2023 by David Brock 1 Comment

It's interesting to see continued predictions of the death of selling. There … [Read more...]

Recently, just to try something different, I signed up for a cooking class. The … [Read more...]

November 29, 2023 by David Brock 3 Comments

I've noticed a huge gap in how we equip and train our sellers, how we help them … [Read more...]

Ever since I started selling--you know back in the old days when phones were … [Read more...]