To say things are changing is almost trite, with the confluence of the new … [Read more...]
What's The Future Of Buying?
Please Mr/Ms Customer, Let Me Waste Your Time, I've Earned It! Posted on March, 2010
Last week, I wrote about inspirational customer service. This weekend, the … [Read more...]
Inspirational Moments In Customer Service Posted on February, 2010
All too often, we hear nightmares about customer service and how abysmal it is. … [Read more...]
Collaboration Is More Than A Web-Conference Posted on February, 2010
I was listening to a web-conference today, one of the speakers discussed the … [Read more...]
Do Great Sales People Make Great Sales Managers? Posted on February, 2010
Do great sales people make great sales managers? This is a debate that never … [Read more...]
An Innovative Approach To Sales Training? Posted on February, 2010
The web provides endless amusement in understanding new approaches to selling. … [Read more...]
Sales, The Toughest, Most Visible Job In A Company! Posted on February, 2010
Recently, I've been engaged in a number of discussions about how tough a job … [Read more...]
On Sales Process And Other Unnatural Acts! Posted on February, 2010
Last night I participated in a fascinating discussion on engaging sales people. … [Read more...]
Does Competition Beat You, Or Are You Beating Yourself? Posted on February, 2010
I love competing and I love winning! Watching the Super Bowl was great, two … [Read more...]
Sales Process 2010, Are You Positioned To Perform? Posted on February, 2010
Yes, I'm on that soapbox again. There have been a number of research reports … [Read more...]
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