As managers and leaders we like working with our top performers. It's creative, … [Read more...]
Dealing With Poor Performers
Is Your House In Order? Posted on August, 2014
I had a mentor that used to say, "You better make sure your house is in order, … [Read more...]
What We Can Learn From The ER! Posted on August, 2014
If you've ever had the misfortune to be taken to an Emergency Room, you know the … [Read more...]
It's Never JUST A Sales Problem! Posted on August, 2014
We often get called by execs, "We've got a sales problem! We need your help," … [Read more...]
"I Can Save You More Than You Are Currently Spending" And Other Stupid Sales Ploys Posted on August, 2014
We've all gotten the call, the phone rings, it's a sales person. Somewhere in … [Read more...]
You Won't Win With The Best Product! Posted on August, 2014
Sales people are obsessed with products. We know every feature, function, feed, … [Read more...]
QoS--Quality Of Service Posted on August, 2014
We've all experienced it, our mobile phone rings, upon answering all we hear is … [Read more...]
When Are We Going To Integrate Sales And Marketing? Posted on August, 2014
We know customers want to us to engage them differently. There's all sorts of … [Read more...]
Gratitude Posted on August, 2014
All of us get caught up in the swirl of activities around us. Business, … [Read more...]
Learning To Teach Posted on July, 2014
I've been writing about "teaching our customers" these days. To often, what I … [Read more...]
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