The rise of SaaS and other subscription based businesses has created a series of … [Read more...]
Tag: Customer Experience
Every Business Is A "Recurring Revenue" Business
Appreciating Appreciation..... Posted on August, 2023
Appreciation is one of those "soft" topics that tough minded business people, … [Read more...]
"Do Sellers Have To Have Honesty, Integrity, Transparency?" Posted on August, 2023
My friend, John Smibert, wrote a great post, posing the question, "Do sellers … [Read more...]
The Problem With The Selling/Buying Process Posted on August, 2023
Recently, sitting with a sales management team, we started discussing the "Sales … [Read more...]
Do You Believe Your Value Proposition? Posted on August, 2023
I'm amazed at the number of sellers that really don't believe their value … [Read more...]
Freeing Up Time To Sell! Posted on August, 2023
I'm, more frequently, involved in discussions around "time available for … [Read more...]
Sales Process, It's Not What We Do To Our Customers.... Posted on July, 2023
When I sit down with sales organizations, we inevitably spend a lot of time … [Read more...]
Driving Our Customers/Prospects Away! Posted on July, 2023
I, and so many others, write constantly about how buying is changing and how … [Read more...]
Talking To Customers Posted on July, 2023
As sellers, our job is to talk to customers. But apparently we do a very bad … [Read more...]
How Important Is This To Your Customer? Posted on July, 2023
As we look at our customers' problem solving/buying processes, a key question … [Read more...]
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