Collaborative conversations are at the core of about everything we achieve in … [Read more...]
Tag: Customer Experience
Collaborative Conversations, How Do We Have Them?
Doing Your Homework Posted on September, 2023
Growing up, often my Dad, and sometimes my Mom, would really piss me off. Every … [Read more...]
The Pipeline Generation Problem... Posted on September, 2023
Building and maintaining robust/healthy pipelines is a problem with most … [Read more...]
Do You Really Understand Your Customers' Problems? Posted on September, 2023
We are trained on what our products do. We know their capabilities, features … [Read more...]
We Thrive Because We Are Cooperative Posted on September, 2023
I read a fascinating editorial by David Brooks, People Are More Generous Than … [Read more...]
The Inefficiency Of Human Interaction Posted on August, 2023
Human interaction is remarkably inefficient. It's downright sloppy. We come … [Read more...]
Buying Is Messy! Posted on August, 2023
Complex B2B change and buying processes are messy---and they are getting … [Read more...]
Every Business Is A "Recurring Revenue" Business Posted on August, 2023
The rise of SaaS and other subscription based businesses has created a series of … [Read more...]
Appreciating Appreciation..... Posted on August, 2023
Appreciation is one of those "soft" topics that tough minded business people, … [Read more...]
"Do Sellers Have To Have Honesty, Integrity, Transparency?" Posted on August, 2023
My friend, John Smibert, wrote a great post, posing the question, "Do sellers … [Read more...]
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