Zappo's is one of the hottest and most innovative companies around. This is an … [Read more...]
Delivering Happiness! Zappo's
If Your Suppliers Are In Trouble, Then You Are In Bigger Trouble! Posted on March, 2009
I usually direct this blog to sales and business professionals, focusing many of … [Read more...]
SBWA -- Selling By Wandering Around Posted on March, 2009
In their 1982 book, In Search Of Excellence, Peters and Waterman coined the … [Read more...]
Akamai Has It Right! Engage Customers In A Different Conversation Posted on March, 2009
I've been fascinated by Paul Sagan's interview in Network World. I've written … [Read more...]
Moving Beyond Selling To Building Collaborative Relationships Posted on March, 2009
I'm reading Price Waterhouse Coopers 12th Annual Global CEO Survey. It has a lot … [Read more...]
Social Networking---Lot’s of Friends, No One Wants To Know Me Posted on February, 2009
I’m ashamed to admit it, but I am a relative newbie in Social Networking. I’ve … [Read more...]
Focus On Your Customer's Need To Buy, Not Your Need To Sell! Posted on February, 2009
All sales people, today, sell solutions. At least that’s what most sales people … [Read more...]
It's Not Your Customer's Responsibility To Do Your Job! Posted on January, 2009
Yes, this is another post about what professional sales is all about.It seems … [Read more...]
Dramatically Increase Sales! Posted on January, 2009
Seth Godin seems to come up with the simplest and thought provoking ideas. I … [Read more...]
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]