Partners in EXCELLENCE - Making a Difference
Leadership
True leadership lies in guiding others to success. In ensuring that everyone is performing at their best, doing the work they are pledged to do and doing it well. —Bill Owens
Leadership is critical to success, whether self-leadership or organizational leadership. Too often, we confuse leadership and management. Both have their place, but leadership enables organizations to achieve.
We provide a variety of programs to support the development of leaders. Whether it is their role in the organization and how to perform. Developing/implementing strategies, setting performance goals and dealing with performance challenges. Or managing performance and maximizing engagement. Or coaching and developing people in their teams.
Our programs and consulting can be offered at the organizational level, working with people in developing a strong leadership capability within the organization.
We also work at the individual level, serving as coaches or mentors to individuals, maximizing their ability to lead and helping them to move forward in their careers.
Leadership Posts
Judgment…..
I haven’t written much about Judgment, nor do I see many others writing about it. Ironically, Judgment is probably one of the most important capabilities for leaders and business professionals. It’s importance is magnified as we look at the escalating disruption, change, and complexity each of us, our teams, our organizations, our customers, and our […]
I Made A Mistake…
Four of the most powerful but least used words in business or human relationships are, “I made a mistake.” There are another three powerful words, “I was wrong.” They are tough words to say, but think of the impact they have in moving things forward, in building relationships/trust. In everything we do in selling (and […]
Things That Haven’t Changed…..
We live in a world of constant disruption and change. It can be distracting as we struggle to understand and respond, or as we try to figure out how to leverage the disruption to better achieve our goals. We become focused on the change, the technologies, the new approaches/ideas, tools. We tend to be attracted […]
Win Rates, Are You Important To Your Customer?
Recently, I’ve been involved in a number of discussions about “Win Rates.” There’s a huge amount of misunderstanding on all aspects of Win Rates. Lots of misunderstanding about how you measure these. There have also been lots of discussions about “high win rates.” The majority of my clients, after we have identified and work the […]
What About Leadership?
There’s a lot of discussion about sales managers and leaders. We tend to conflate these concepts, using them interchangeably. In reality there is a wide chasm between leadership and management. And I have been guilty in conflating these terms–and this is sloppiness. I woke up to this, today, reading an article, proclaiming the death of […]
Your Dashboards Are Useless, What Are Your 5 KPI’s?
As typical, I was sitting with a leadership team reviewing their performance. The RevOps exec, displayed the organization’s performance dashboard. We’ve all seen them, all sorts of graphics with dials, red lights, row after row of numbers. I counted, this dashboard was tracking over 30 items. There was lots of discussion about various numbers, usually […]
Doing Our People’s Jobs……
One of the biggest mistakes I see too many managers make, is they dive in and start doing their people’s jobs. The motivations for this range from being well intended to malicious. We have all seen the managers believing they are the best sales people in the world, sweeping their people aside, playing “Superseller” in […]
Coaching Our Customers
I recently wrote an updated version of “What Is Coaching?” In it, I focused on how leaders coach and develop their people. At the end of the article, I had and Afterword, suggesting the same principles used in high impact coaching within our own organizations should be applied in working with our customers. I want […]
What Is Coaching?
It seems the word “Coaching” has become one of those fashionable words, permeating every discussion. Go back 15 or more years, and we barely saw the word coaching. Today, we find coaching applying to about everything we do, both in business and in our personal lives. We see Executive Coaching, Career Coaching, Life Coaching, Performance […]
Achievement, Trying Hard, Participation, Apathy…..
Adam Grant posted an editorial in the NY Times, No, You Don’t Get An A For Effort. It’s fascinating, but only focuses on part of what I see in too many organizations. As we go into the New Year, perhaps it’s useful to look at these and reflect on what we might want to change […]
Leadership Testimonials
"After reading the Sales Manager Survival Guide and being impressed with David’s expert understanding of sales and relevance to our industry, we engaged David directly for a Sales Manager coaching program. The content was excellent and David’s engagement with our managers was outstanding. I highly recommend David and Partners In Excellence if you want to take your sales to the next level. " Brad Colledge, Executive General Manager
“I was asked to take the role of managing a sales organization. Having no prior sales experience, the task seemed quite daunting. Thankfully, David Brock was there to give me direction and encouragement. Yes, David helped me understand the sales process; however, more importantly, David provided me with firm, but supportive critique that has proved invaluable to me. David never soft-pedaled his approach with me. Instead, he spoke to me as an executive, and expected me to live up to the call. In addition to direction, David provided me with the encouraging words that I needed to believe in myself, and that I could be successful in my new role. “ Scott Dixon, Managing Director
“Dave sets himself apart in the industry with his ruthless focus on preparation and sales discipline. Dave's mentorship and coaching is designed to ensure I focus on the most qualified opportunities, bring exceptional value to each customer interaction, and win more deals. He has been an indispensable mentor and transformational influence.” Mary Grogan Strain, Business Development Manager
“Dave Brock literally wrote the book on sales management! Dave provides critical insights that are thought-provoking and directional. Better yet, Dave not only provides a different perspective, but he also has the ability to work with clients to build solutions that positively impacts sellers and coaches alike.” Jim Wood, Vice President of Sales
One of the greatest gifts a coach can give to a coachee is to help them think more accurately about themselves, about their challenges, and about the various ways they go about solving those challenges. But Dave’s gift is something more. So much so that Dave’s helped me to fundamentally shift the way I think to begin with. This process has resulted not only in increased performance, but in a continual learning process that hasn’t stopped since our first coaching session. It’s an honor to call him my coach and a privilege to continually learn from him, even on the days between our coaching sessions! - Nate Tutas
When I was about to move into my first sales management role I reached out to Dave after I had read his book that really resonated with me. It was fantastic to have Dave as a coach and sounding board during those first months and it really put me on the right track to succeed in the sales management role and also set the foundation for me to progress from that. Didrik Moe, EMEA General Manager