One of my constant themes is on creating real value for your customers. I just ran across this presentation from Umair Hague at the Brite Conference in March.
He approaches value creation from a very broad perspective. It’s a fascinating presentation and should provoke deep thinking about how organizations must create real difference or authentic value in the future.
The presentation is a bit long, but I encourage you to hang in and watch it.
Umair Haque at BRITE ’09 conference from BRITE Conference on Vimeo.
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