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Making A Difference – Thoughts, Observations and Opinions
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Latest Posts
ARE YOU HARD OF HEARING? It Impacts Your Coaching
We spend lots of time and money refining our communications styles, learning how to connect with and communicate more effectively with our customers. There are powerful assessment tools that let us understand the communications styles of our people. We may even understand our own communication style, using many of the same tools. However, it’s odd, but it seems when we get into conversations with our own people, even with all this knowledge and training, our inability to hear and really listen impacts our ability to coach. As I’ve mentioned in this series, effective coaching is a conversation, it’s a dialog […]
Coaching and Training, Training And Coaching
Training is a key part of any person’s development. We need training to develop new skills, to acquire knowledge, and to build our capability. Whether it’s on new products, new sales skills, new tools, training is a vital part of everyone’s development (sales professionals and managers alike). But, training is not a substitute for coaching! often I encounter managers who “don’t have the time to coach.” Actually, I think it’s they don’t want to coach. Instead of coaching, they are glad to invest in training, thinking a few hours or days of training will correct all bad behaviors and skills […]
Effective Coaching, What Are The Coachee’s Responsibilities?
Lots of us write about coaching, I’m in the middle of a series on coaching, but I haven’t read anything about the responsibilities of the “coachee,” the person being coached, Since the coaching process is two way, a dialog, the person being coached has to hold up his or her end of the bargain, otherwise coaching is not effective. The best coaching sessions I’ve been a part of, is where there has been a strong give and take on the part of both the coach and the coachee. Many of us have been part of bad coaching sessions. Perhaps it’s […]
Initial Thoughts On Coaching Approaches
There are lots of ways to coach, in this and the next few posts I’ll talk about a number of methods managers use to coach. I’ve been thinking a lot about this topic. Part of it is watching managers that I respect and wanting to share what they do. Part of it is a result of a lot of what I’ve been reading—I think much of it is garbage, focusing on abstract Socratic discussions or “mystical journeys of self discovery.” Recently, my friend, Paul McCord, and I exchanged some emails on the topic. I know Paul is preparing an outstanding […]
Coaching And Being Coached
The whole topic of coaching stirs up a lot of controversy and misunderstanding. I’ve decided dive in and stir up the pot a little and will be writing a few blog posts on various aspects of coaching over the next couple of weeks. I hope to stimulate a good discussion so welcome all your comments. Coaching is one of the highest leverage activities a manager or leader can to. Developing the capabilities of people to perform at the highest levels possible, to execute the strategies and priorities of the organization is the core of any managers job. Being coachable is […]
After You Ask For The Order, Don’t Forget To Get It!
The sales person had been doggedly pursuing me for several weeks. He had called a number of times, we finally connected. I was interested in what he presented it–he had an idea for my business that I hadn’t considered before. Over a period of several calls, he talked to be about the ideas and his solution. We agreed on the right solution. I told him I was ready to buy, asked that he send me everything in writing. I told him I would sign the agreement and we would go forward. That was four weeks ago…… A week after we […]