Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
In my last post, I outlined how buying has changed. I created a case for engaging our customers differently, more effectively. But what’s this mean for what marketing and sales actually do? How do we work, together, to engage our customers more effectively? Marketing and sales can no longer work separately, but must collaborate in facilitating the customer buying process. Those things we relied on in the past—strong brands, great products, competitive price/value proposition are now table stakes. Now the differentiator is the customer buying experience—how marketing and sales engages the customer together. So what does this mean to marketing […]
Read MoreWe’ve all heard some variation of the same story: Two hunters are in the woods, they’re separated. All of a sudden one hunter runs by the other at top speed screaming his head off. He’s being chased by a bear. As he passes the other hunter he yells, “I caught him, you skin him!” Sometimes that seems a perfect description of the relationship between marketing and sales. Marketing spends it’s time trying to create demand—any kind of demand. They “caught the leads,” it was sales responsibility to “skin them.” But in this story, sometimes it seems marketing and sales are […]
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